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  • Writer's pictureHarty Virtual HR

Head of Human Resources at NOVAS

Introduction to the Role

Professional and highly skilled HR management is vital to successful service delivery in Novas. We are currently recruiting for a skilled, professional, experienced and ambitious candidate to take up the position of Head of Human Resources.

The successful candidate will report to the Novas CEO, will be a member of, and work collaboratively with, the Senior Management Team. The role supports a number of direct reports and is situated in the Novas National Office in Limerick city, but will be required travel as needed, to other locations where Novas services are located.

The successful candidate will be responsible for establishing and developing policies and best practices for Novas, and will mentor, develop and support the existing HR function. The Head of Human Resources will have overall responsibility for HR strategy and development, acting as a strategic partner within the organisation, and ensuring compliance with all best practice and legal requirements. They will also have oversight of and overall responsibility for staff selection and retention; training and professional development; performance management; cultural and organisational development. They will oversee the provision of operational support to Novas’ network of managers.

This job description is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review.

Duties – The role will include the following non-exhaustive key duties:

Employee Relations, Engagement and Strategy

  • Maintain a high quality central HR function, including the use of technology, systems and tools to analyse metrics and people data to inform key HR decisions

  • Play a key leadership role to evolve the HR department in line with Novas’ Strategic Plan, proactively supporting any resulting change management process

  • Lead the development and implementation of key HR initiatives in line with the Novas Strategic Plan, including in the areas of Recruitment, Staff Wellbeing, Employee Engagement, Performance Management, Training and Professional Development and overall HR Operations

  • Facilitate the development and implementation of Novas’ HR strategy and vision by overseeing a culture that drives excellence, inclusivity and engagement

  • Developing, maintaining and updating policies and procedures

  • Mentor, develop and support the existing HR function

  • Responsible for managing the health and safety function

  • Oversee the building and driving of an employee engagement strategy that allows and encourages Novas staff to contribute to the overall strategic development of the organisation

  • Analyse key HR metrics to deliver key insights to the senior management team and drive appropriate action plans

  • Identify and agree KPIs for the HR Department and monitor/report on same to SMT/CEO

  • Lead engagement with staff representatives and/or trade unions on all individual and collective issues in a structured manner. Where necessary represent Novas at the WRC / Labour Court

Recruitment, Selection and Retention

  • Oversee the development and execution of employee attraction, selection and retention strategies

  • Partner with other heads of function to effectively and efficiently source high quality talent through recruitment best practice as well as developing capability of staff

Learning and Professional Development

  • Oversee the design and implementation of the Novas training framework to ensure continued professional development of staff and effective succession planning

  • Analyse learning and development requirements within the organisation to ensure that any training gaps are identified and addressed

Performance Management

  • Deliver and embed a performance management model by providing direction, governance and support to managers to ensure the process is effective and meaningful for all staff

Grievance and Disciplinary

  • Advise on management of disciplinary, grievance and other HR issues as they arise


  • Ensure Novas is fully compliant with all aspects of employment law and best practice in human resources

  • Develop systems to ensure compliance with all legal and statutory requirements

  • Oversee the continued review and development of the organisation’s Staff Handbook

  • Provide oversight of disciplinary and grievance procedures to ensure all proceedings are in line with organisational policies and procedures and all relevant WRC codes of practice

  • Provide updates to the HR and wider management team on new employment legislation

Other duties

  • Assist in any other HR issues and/or any ad hoc HR related tasks and initiatives as required by the Novas CEO

  • Provide support and supervision to HR Manager

  • Delegate duties to HR Manager and HR Administrator to ensure best practice across the HR function

Person Specification – Head of Human Resources

Essential Criteria

The successful applicant will have:

  • Hons. Degree (Level 8 on NFQ) in Human Resource Management or a closely related field

  • Membership of the Chartered Institute of Personnel and Development (CIPD)

  • Experience in managing a HR function with a proven ability to lead people and obtain results through team work

  • This position is a member of the senior management team therefore the person will be skilled in providing operational and strategic support at a senior level

  • Ability to influence and drive change, especially cultural development, and engagement

  • A proven ability to establish collaborative working relationships with all stakeholders

  • Excellent communication skills, both oral and written, and the ability to adapt your communication style when needed

  • They will have demonstrated the ability to positively influence within and outside the organisation

  • Strong strategic and problem solving skills with the ability to respond to changing priorities, when required

Desirable Criteria

It will be an advantage for the applicant to have:

  • Post graduate qualification in relevant discipline

  • Ideally candidates will have an affinity for coaching and developing people with a track record of seeing and responding to this as a continuous and progressive process

  • Proficient IT skills, including a knowledge of CRM software e.g. Salesforce

Experience within the charity/not for profit sector is not a prerequisite but a strong interest in working within the sector is desirable

Application Process

Please submit an up-to-date curriculum vitae and a cover letter outlining your suitability and fit for this post by email to our recruitment partner, Conor Harty, at by 5:00 p.m. on Monday 14th March 2022.

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